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Uploading files

Attempting to upload a file to 'My Designs' and am receiving the pictured error message:

Saving files online from BikeCAD Pro

Thanks for letting me know about this. I'd be curious to see the file you were trying to upload. Could you e-mail it to me?

Since you have BikeCAD Pro, you can actually save your designs to your account on BikeCAD.ca directly from BikeCAD Pro. Just obtain your key from: bikecad.ca/bikecad_pro_key. Saving online from BikeCAD Pro is described at: bikecad.ca/opening_and_saving_online.

I've now managed to upload

I've now managed to upload teh file by using the save online option to here: http://bikecad.ca/1396062508667

I've also e-mailed you the file

Uploading files

Thanks for passing on your file. Because your design was a tandem, the file size was larger than the limit I had set earlier. I have now increased the size limit on uploaded files, so it would now work for you to upload your tandem design.

Thanks for bringing this issue to my attention.

Glad to see you have already managed to upload your design directly from BikeCAD Pro. That remains the approach I would recommend.

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