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Bicycle Design Software

BikeCad.ca Free/Quick Start doesn't load

Timothy Halbrook
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By Timothy Halbrook | 4:00 PM EDT, Mon September 18, 2017
BikeCAD How To Forum

I am experiencing problems with Quick Start on Chrome, IE, and Edge. Please help??

Brent
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www.bikecad.ca
Ottawa, ON Canada

Brent

8 years 2 months ago

Permalink

Launching the free version

Please read the info posted at: bikecad.ca/java_1.8_security. Note that the free version will not run on Chrome or Edge. For more on that, see: bikecad.ca/java_1.8_security#comment-1602.

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Timothy Halbrook
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Timothy Halbrook

8 years 1 month ago

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In reply to Launching the free version by Brent

Okay... I launched the

Okay... I launched the program on Mozilla Firefox. Now, I get a plug-in error. What plug-in does this use, so I that I can enable/install it?

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Brent
Profile picture for user Brent
www.bikecad.ca
Ottawa, ON Canada

Brent

8 years 1 month ago

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In reply to Okay... I launched the by Timothy Halbrook

Firefox Extended Support Release

If you want to use Firefox, you'll have to use the 32 Bit ESR version described at: mozilla.org/en-US/firefox/organizations/faq. Once you've got that, you'll need the Java plugin available from Java.com. For more details please read: bikecad.ca/java_1.8_security.

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butterman
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butterman

8 years ago

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Nothing seems to work for me,

Nothing seems to work for me, sadly. Neither under IExplore (after agreeing to load all the page content) nor under 32bit ESR Firefox. Opera also will not load the applet. I have added the https://bikecad.ca and https://www.bikecad.ca to exceptions in java settings panel.

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Brent
Profile picture for user Brent
www.bikecad.ca
Ottawa, ON Canada

Brent

8 years ago

Permalink

In reply to Nothing seems to work for me, by butterman

Enable Java console

Thanks for the feedback. It does seem like you've taken all the necessary steps, so it's strange things aren't working for you. It would be interesting to learn what info is presented in the Java console. You can enable that as described at: java.com/en/download/help/javaconsole.xml. You'll want to increase the trace level. You can do that by clicking in the Java console and typing the number 5. Note that you can type any number between 0 and 5 to select the desired trace level. 5 will give you the most info.

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