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Bike cad 15 won't run/install?

Hi Brent: 

 

I just downloaded bikecad v.15 and tried to install it. I get an error message - "failed to create JVM". I updated Java and did a few restarts. Still a no go. Interestingly, when I try to unzip and then install the v.15 files, the dialog box reads that bikecad v.13 is trying to install? I am sure it is an error on my part, but would love any help! I am now unable to open bikecad at all without the above message. Thanks, Daniel 

ouch me too....help please!  

ouch me too....help please!

 

Installing version 15.0

When you say "Me too", I'm not sure if your situation is exactly like Daniel's, or if you're just generally having trouble.

In case you've also updated Java, I should make it clear that when you run BikeCAD on either a PC or on a Mac, you do not need to install Java. BikeCAD has all the resources needed to run built right into it.

Having said that, prior to BikeCAD version 13, you did need to have Java installed. For anyone who prefers that, (you might want the flexibility of choosing your own Java Runtime Environment) I can make available a version of BikeCAD for PC's that is prepared in the same way I used to do it. This method used a utility called SetupStream to place the program on your computer and put an icon on your desktop and/or start menu to point to the program. I have added this option to your download links. The file is called: BikeCADPro_15.0_SetupStream.zip. Remember, you'll need to right click and choose Run as administrator to install it, just as you had to before.

With this option, Daniel is now up and running. I'm still perplexed as to why any part of version 15.0 was getting installed on Daniel's BikeCAD version 13.0 folder. Daniel has said that he's now uninstalled BikeCAD version 13. I would expect that with version 13 uninstalled, he would have no trouble installing the default version of BikeCAD 15.0. However, I don't believe that has been tried yet.

Besides the benefit of not having to have Java installed on your system, the other advantage with the default version of BikeCAD 15.0 is that you can pin the program to your taskbar. Something that can't be done with the SetupStream version.

 

Hi Brent no I have now fixed

Hi Brent no I have now fixed my issue by rigorously uninstalling all previous copies (down to number 10 I think) and re-starting, running as admin etc.....i.e. doing what I was told.....all good thanks!

Installing version 15.0

I'm glad to hear you got it sorted out. To be clear, it is not necessary to install the default PC version of BikeCAD as an administrator. It is only if you are using the SetupStream version that you need to right click and choose Run as administrator when installing.

Im getting the same 'Failed to create jvm'

Getting Failed to create JVM and failed to load JVM 

Have unistalled 13.5

not trying to run the setupstream version

Have restarted.

No joy...no bikecad....no joy

Any thoughts?

Thank you

Failed to create JVM

So far, I've heard from a few people who have had this issue, but they've all managed to resolve things by uninstalling older versions of BikeCAD. Is there a chance you've got some other versions hidden away on your system?

Failing that, I've added the SetupStream version to your download links. If you'd like to try that, just remember that you need to right click and choose Run as administrator when installing it. You'll also need to have Java installed for the SetupStream version.

Alternatively, we could arrange to speak over the phone, just send me your phone number by email.

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